"We are continuously creating infrastructure. It is a gradual process," said Amazon India director operations, Akhil Saxena, when asked whether business volume is the reason for the delay.

"The centre will help in faster delivery and disposal of orders for this region. It will currently cater to orders arising out of the eastern and north eastern parts of the country," he said.

A fulfillment center is a warehouse where sellers can stock their products and the complete logistics chain is managed by Amazon.

Amazon charge sellers for putting up their products in the fulfilment centres but it is adequately compensated by high volume of business, company officials said.

The eastern region fulfilment centre has come up at Srirampore, some 30 odd km off the city with two million sq feet of storing space.

"At present we have 100 plus registered sellers in the Bengal fulfilment centre," Saxena said.

He declined to speak about investment numbers.

Amazon has 21 fulfilment centres across 10 states including Telangana, Delhi, Punjab, Tamil Nadu, Rajasthan, Karnataka, Kerala, Haryana and Gujarat.

The company claimed nearly 50 per cent of its sales generated through the mobile application.

The company has also introduced a hyperlocal service 'Kirana Now' in Bengaluru as pilot under which it has tied up with local kirana shops for delivery of groceries and daily items targeting 90-minute delivery.


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