New Delhi: Giving relief to the consumers, the government has eased the norms for getting cooking gas connections under which they can now apply online on oil companies’ website. The consumers can also fill the Know Your Customer (KYC) forms on the website.

Soon after filling the request form for gas connection, a request number will be sent on your specified e-mail ID. Consumers will be able to track the status of applications by putting request number on the website. There is also a provision for notification to the consumers when the request for cooking gas connection gets approval. Later, the consumers would get cooking gas connections by just submitting necessary documents.

Apart from that, the oil marketing companies are also planning to provide services on mobile phones. A mobile application is under pipeline for android based phones. Many activities pertaining to cooking gas connection could be performed on the mobile phone application. The facilities of cooking gas connection request, cylinder refilling, complains and ratings of gas agencies would be provided on the mobile phones. Oil companies will be sharing latest plans on the mobile phones.

The Ministry of Petroleum and Natural Gas has devised a plan ‘Lakshya’ to ensure better services for cooking gas consumers. The plan will also have facility to rate the gas agencies on the basis of their services.

JPN/Bureau

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