According to General Manger of BSNL D K Aggarwal, the operator was trying its best to restore the landline services in some areas where they were out of order.

"There are some problems in Lal Chowk areas, but the services will be restored in the next 10 to 15 days," he said.

The flood waters that created havoc in Srinagar in the first week of September snapped the communication systems of various telecom operators, including BSNL and most of the private players in the state, causing inconvenience to the people.

"I have paid my bills even though I have not got the services yet," a trader said.

BSNL officials said the company had waived off the Fixed Monthly Charges (FMC) for the months of September and October, but the consumers were billed for their usage of the services.

"We have waived off the FMC but the consumers who have availed the services have been billed. The company will adjust the amount in the next bill for those consumers who have been previously billed but their services remained affected for that bill period," Aggarwal said.

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