It is a welcome step, though the pressure mounted by Anna Hazare, that Central government has decided to bring out Public Grievance Redressal Bill. The UPA government has now taken such big and crucial step during its second stint vividly driving home the message that the ruling dispensation seems to be earnest in taking on monster of corruption which is eroding the system and has pushed aam admi to the brink. As the Public Grievance Redressal Bill resembles one of the three demands made by Anna Hazare during his agitation at Ramlila Ground that was seconded by Parliamentarians, the Centre could pat its back for this commendable job, but kudos goes to Anna who has electrified the people across length and breadth of the nation to sound bugle against laid back attitude of the government in rooting out the corruption. It is beyond the realm of understanding why the Central establishment has taken this step when it has been besieged with many issues. The UPA-I government had tried to table a bill which would redress public grievances in stipulated time, but it was revoked sensing that implementations of recommendations of the administrative reform commission would suffice to iron out all wrinkles. In course of time the government failed to take any concrete step in this regard, which let scams and scandals batter the contour of the nation. Had the government been serious and accepted the proposals of the Parliamentary Committee, it could not have faced the mass wrath on the issue of corruption.

Only time will say if Public Grievance Redressal Bill is passed unanimously and implemented effectively. India is largest populated country and public grievances are piling up owing to indifferent attitude of government officials. Everyone has some issue or other and one has to shuttle between offices or department for clearing a tangle. Now, it is to be seen how effectively Public Grievance Redressal Act works and if it lives up to public expectations. It cannot be ruled out that the Public Grievance Redressal Act would be more in demand than RTI and it is obvious that the numbers of RTI-related applications are soaring high. Hence the Centre and state government will have to work precisely to make the Public Grievance Redressal Act more effective as well as government departments for changing their attitude. People are waiting with bated breath if the Centre passes Anna’s other demands especially Jan Lokpal in the winter session of the Parliament. However, the Central government has time and again phrased out that it is committed to the Jan Lokpal Bill, but the cynicism would be hovering until the Bill is passed.