New Delhi: In order to provide services to the citizens in a time bound manner and bring transparency and accountability in the functioning of the government, the Centre is all set to seek advices from the common men over the performance of government officials.

In Approach Paper of the 12th Five Year Plan, the Planning Commission has emphasised on how to make qualitative improvement in the functioning of the government servants.

On the need of bringing about significant improvement in the administrative system of the government, the plan panel has proposed the setting up of a mechanism to gather feedback from the public on the functioning of the government servants.

In a related development, Union Rural Development Minister Jairam Ramesh has already announced to table Jan Seva Delivery Bill in the Parliament to ensure transparency and accountability in implementation of development schemes in the country.  

States like Bihar, Madhya Pradesh and Punjab have already enacted similar law to bring in accountability. As per the provisions of law, if an official fails to provide service to the people in a time bound manner, he or she is bound to face disciplinary action as well as fine.

The plan panel has asked the states to identify the agencies which are competent enough to conduct entire exercise of seeking feedback from the public over quality of services offered to them.