New Delhi: The Citizen Charter under which a government officer will be responsible and answerable to a citizen in delivering services within a time frame has finally been implemented on Thursday.

Delhi Chief Minister Sheila Dikshit said it would be a milestone for Delhiites as it will streamline the functioning in the government department.

She said, “Citizens will experience a major change in the work culture in various government departments. The government officers will now have to speed up and deliver their services within the time frame.”

As per the rule, the government official who fails to meet deadlines in delivering services will stand for a penalty that can range from Rs 10 to Rs 200 a day. The money will be deducted from the salary of the defaulting official.

“Delhi is the only state which has taken such initiative to provide facilities and services to citizens,” she added.

(JPN/Bureau)