The TRAI will soon ask telecom companies to disclose information related to their services which would be publicised so that customers are aware of capacity of their operator and enable them to choose their service provider.
"It is a national concern. While I appreciate the role of telecom operators in the expansion of mobile network in India, it is equally important for them to reinforce the infrastructure so that people may not have the call drop problems," Telecom Minister Ravi Shankar Prasad said today.
"On behalf of the government, we have requested the TRAI to kindly consider the desirability of having a framework in which every operator is required to publicly inform the number of consumers they are having and the capacity of their infrastructure to take load of that number," he added.
Prasad told reporters that the government is quite serious on the issue and even the Prime Minister has expressed his concern over call drops.