As part of the facility, any tourist can seek help by sending a message on the designated number - 51969.

Any tourist having a grievance regarding a hotel, travel agent or tour operator, or in need of assistance can send an SMS through short code, HP tour, followed by details of the complaint. The sender will receive a reply through SMS, state Tourism Director Subhasish Panda said.

Himachal Pradesh, known for its delicious apples, a World Heritage railway line and picture-perfect tourist spots, last year attracted 1.61 crore visitors, including 497,850 foreigners, a state tourism department report said.

At present, 2,169 hotels with a total capacity of 55,928 beds are registered with the state, it said.


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