Now it is not possible to book ticket online before 35 seconds mandatory wait as it has been done to prevent faster booking by unscrupulous elements using any other means, said IRCTC Chairman and Managing Director AK Manocha here yesterday.

Though it takes about 35 seconds minimum to fill the form followed by bank transaction online, there were cases of faster bookings by touts using certain automated softwares and thereby depriving genuine passengers.

We have taken certain security measures to prevent manipulation of the ticketing site and at the same time the site has been upgraded with a substantial investment to enable the system to book 15,000 tickets per minute, Manocha said.

Asked why 35 seconds wait, Centre for Railway Information System (CRIS) MD Sanjay Das said this is the minimum time required to fill the information necessary for booking ticket online.

CRIS provides the software to IRCTC.

About the possibility of hacking the site to cause disruption in the service, Das said foolproof arrangements have been made to prevent any unauthorised intrusion or hacking of the site. We have engaged Standardisation Ticketing and Quality Control, a website security audit expert, to check the system and they have certified that the site is safe, Manocha said.

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