Gurgaon: Toeing the lines of Municipal Corporation of Delhi, the civic body of Gurgaon, Municipal Corporation of Gurgaon (MCG), has implemented the citizen charter from Tuesday onwards under which the officials would be given a time frame for providing services.

Under this provision, 11 services provided by the corporation will have to be addressed by the authorities concerned within the stipulated time frame. Officials said that so far, there has been no fixed time frame for the delivery of these services.

In a meeting on Tuesday, MCG Commissioner Sudhir Rajpal issued directions in this regard stating that strict action would be taken against the official who fails to deliver services in the given time frame.

In a couple of days, a citizen charter display board will be installed outside the old municipal office opposite Civil Hospital for the convenience of the public and the office will resume work from early 7 am to 7 pm everyday except national holidays.