Facebook had met with severe criticism for its programme, which aimed at providing basic Internet access to people in partnership with telecom operators.

Critics saw this as violation of the principle of net neutrality that states that entire Internet should be available to everyone on equal terms as Free Basics allowed access to selected websites.
"Free Basics is no longer available to people in India," a Facebook spokesperson said in an emailed response. The service was available in India with Reliance Communications. In December, RCom put the service on hold following a Telecom Regulator Authority of India's directive to that effect.