Guwahati: The Railway Ministry has revised and amended refund rules in a comprehensive manner and notified them to come into force from July 1. (Agencies)
The amendments are aimed at simplification, efficiency in processing and reduction of bogus refund claims, Railway Public Relations Officer S Hajong said in a press release.
The Railway Passengers (Cancellation of ticket and Refund of fare) Rules, 1998 had not been substantially revised in the last 15 years when a large number of changes took place in the ticketing system of Indian Railways, Hajong said.
The proliferation of computerized Passenger Reservation System (PRS), computerized Unreserved Ticketing System (UTS), reservation through internet, Integrated Train Enquiry System warranted that the Refund Rules be revised comprehensively, he said.
The major changes in the existing rules and the amendments in Refund Rules were different for reserved tickets, Unused (unreserved) tickets, tickets issued in advance, reserved unused tickets, various air-conditioned class tickets, party ticket or a family ticket, RAC, E-tickets, Tatkal tickets, etc.
Guwahati: The Railway Ministry has revised and amended refund rules in a comprehensive manner and notified them to come into force from July 1.