New Delhi: Consumer forum has asked the Indian Railway Catering and Tourism Corporation (IRCTC) to pay Rs 5,10,000 as compensation for charging additional Rs 3 on sell of beverages to the travellers. The consumer forum has penalized heavy compensation amount to seize the rampant malpractices of charging extra amount over the MRP of the product by the vendors.

The IRCTC serves foods and beverages in trains 24x7 everyday. Sachin Dhiman had filed a complaint in consumer forum about paying additional Rs 3 for beverage he bought from the IRCTC counter. The consumer forum found this act to be exploitation against the consumers and penalized the IRCTC.

IRCTC has been directed to deposit the penalty of Rs 5 lakh at Delhi State Legal Service at Patiala House and Rs 10,000 as compensation to the complainant.


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