Interestingly, the company also has similar centers in the other parts of the world.

The Customer Service Plaza would be designed in such a manner that it will offer a complete package of support. It will provide product demos to servicing of handheld gadgets and will also answer to the queries of the customers.

The center will be open throughout the week and on weekends including Sundays, till 8pm.

Samsung’s Customer Service Plaza will provide the facility of live repairs in front of the complainant.

At present, the company mainly provides remote technical support via 3G for its Smart TVs and smartphones. It even extends pick-and-drop services for certain flagship handsets.