The Telecom Regulatory Authority of India (Trai)has issued a new rule under which telecom operators will have to pay Rs 1 for each call drop that is limited to three complaints a day.

The telecom operators said that due to this rule, the penalty may be to the tune of Rs 54,000 crore annually, but according to the regulator, it will much less to the tune of Rs 800 crore per year.

The operators have been blamed by both the government and Trai for call drop problem, one of the reasons being lack of investment in infrastructure, Gupta said.

Gupta added countering the allegation on telecom operators.

Notably, Bharti Airtel today announced to invest Rs 60,000 crore over three years on expanding networks that will help improve the quality of services.

Gupta said he chairs Tower and Infrastructure Providers Association, body of mobile tower companies, and
sees complaints from resident welfare association for removal of mobile towers.

As per the recent data shared by Telecom Minister Ravi Shankar Prasad, call drop situation in Delhi has improved but still telecom operators are not complying with the benchmark set by Trai.

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