According to reports, visitors at the station often complain that even registering for the service is a huge task, leave alone using the internet. Several points at the station do not receive the Wi-Fi signals while the speed of the Wi-Fi is also very slow, which makes it difficult to access the internet, passengers claimed.
However, railway officials assured that a technical team is working to solve the bug.
Suresh Prabhu has launched the Wi-Fi service at New Delhi station on December 8. After the launch, the railway officials have claimed that passengers will be able to connect with internet through Wi-Fi at all the 16 platforms free of cost for an initial period of 30 minutes.
After 30 minutes, the user would have to purchase a scratch card of Rs 25 for 30 minutes and Rs 35 for an hour which would be valid for 24 hours.