The aviation-IT products portfolio comprises of two categories of solutions - enterprise and mobility solutions, a Wipro's statement said. (Agencies)
Enterprise solutions include products for crew management, route profitability analysis, loyalty management, inflight catering, aircraft maintenance planning and crisis management, while mobility solutions include products for pilots, cabin crew and flight dispatchers, it said.
The extensive products' portfolio aims to address critical airline business functions, which have a direct bearing on service quality, operational efficiency and strategic decision making, said the statement.
These products provide competitive advantage to an airline through comprehensive functional features complimented by open technology platforms.
Functionally rich and user-friendly, the innovative and technologically advanced products are expected to fill gaps in the IT applications portfolios of many airlines and provide an edge over competitors, it said.
In September 2012, Wipro entered into a strategic partnership with Qatar Airways to research and develop the portfolio by bringing together Wipro's expertise in application management and support and Qatar Airways' aviation systems' expertise, resulting in new software products for the airline industry.
"These solutions have played a key role in enhancing customer service and operational efficiency of Qatar Airways. Now these already proven solutions can be brought to market and deployed in a variety of means such as licensing or Software as a Service," said Akbar Al Baker, CEO of Qatar Airways.
Anand Sankaran, senior vice president and business head, Global Infrastructure Services and Wipro Infotech said, "We are developing new IPs with Qatar Airways which will augment our available suite of solutions.”
"This is a very unique partnership with Qatar Airways where we are marketing their existing software products and leveraging the core competencies of both organisations to create tangible value to other airlines. We believe that this portfolio of products will transform the Airline industry and help them do business better," said Sankaran.
Srini Pallia, senior vice president and global head RCTG, Wipro Ltd said, "The transportation sector and in specific, the Airline industry is a focus area for Wipro. The product suite that Wipro and Qatar Airways have jointly developed is targeted to play a key role in driving greater operational efficiency, enhanced customer service and faster decision-making."
"We have been leveraging our capabilities in mobility, cloud infrastructure, analytics, airline domain competency and BPO to offer best in class services to the global airline industry," said Pallia.
According to Al-Baker, Wipro's technical expertise along with the airline's domain knowledge and the insights from their service has helped create some excellent IT offerings for the aviation sector.
The aviation-IT products portfolio comprises of two categories of solutions - enterprise and mobility solutions, a Wipro's statement said.