Levi Strauss & Co has entered into a Master Services Agreement with India's third-largest software services firm to outsource "certain global business service activities within the functional areas of information technology, finance, human resources, customer service and consumer relations."

"The initial term of the agreement is five years with activation of certain components of the Outsourced Services commencing during the first quarter of 2015. The company has the right to renew and extend the agreement for up to two additional one-year periods,” it said.

"The company will pay Wipro for the services through a combination of fixed and variable charges, with the variable charges fluctuating based on the company’s actual need for such services. The company expects to pay Wipro a minimum of approximately USD 143 million over the initial term of the agreement," Levi said in a regulatory filing to the US SEC.
    
Earlier this week, Levi had said that its next phase of the global initiative includes "elimination" of around 500 positions primarily reflecting the Outsourced Services as well as a further reduction of management layers, an increase in spans of control, the removal of duplicative roles and other structural changes.

"The company anticipates the elimination of positions will be substantially completed within the US within the second half of fiscal 2015 to accommodate the transition of Outsourced Services to Wipro. The Final estimates for headcount, timing and charges in certain areas of the international business are subject to completion of applicable local works counsel and other consultative processes," Levi added.

The San Francisco-based jeans maker said it expects to incur restructuring and related charges in the range of USD 45-55 million, the majority of which will be recognised in the fourth quarter of 2014.
    
The charges consist of cash expenditures principally related to severance benefits, retention bonuses and consulting fees.
    
In a statement, Levi said, "In this next phase of the productivity initiative, approximately 500 positions will be eliminated, primarily due to the decision to partner with Wipro."

Wipro will provide support for certain business services within information technology, finance, human resources, customer service and consumer relations, it added.

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